The Health Records Team is responsible for the following areas of work:
- To ensure that the requested patient records reach their destination in a timely manner.
- Processing and management of the deceased and inactive patient health records in line with the Records Management Code of Practice 2021.
- Updating the Patient Administration System (PAS) when notified of any changes to patient demographics, registering new patients onto PAS and to assist departments with issues relating to this.
The Health Records Department is located at a facility in Mitchell Way, Portsmouth. This facility houses approximately 850,000 paper records, and receives an average of 20,819 requests for health records every year.