Your feedback is key to make sure we can provide the best possible service to our patients.
After your appointment you will be encouraged to complete a feedback form. You can also fill out this form: Breast Screening Feedback.
If you would like to speak to someone or email the team, the contact details are below:
- Telephone: 023 9228 3613 / 3614
- Email: bsu.
admin @porthosp.nhs.uk
We have received some lovely feedback about our services which you can read below:
“The nurse was outstanding. She put me at ease and gave me step by step guidance. Thank you to the lovely nurse who conducted my breast screening. I was so impressed by the way that she supported me. It reduced my level of nerves" (February 2024)
"...thank you for all the friendliness, helpfulness & efficiency…from the moment we stepped inside the hospital until the moment we left we were extremely impressed and saw the very best of the NHS service in action" (February 2024)
"Welcomed as soon as I arrived. Chatted to for a few minutes confirming answers and shown into a changing area. The lady that actually performed the mammogram was so lovely and careful, explaining and positioning me carefully but precisely. Everything if a little uncomfortable at times was necessary and handled by the staff in a very professional manner." (February 2024)
" Oak Park service is so slick, friendly and professional. It's nice to be inside rather than the mobile unit but it’s the staff who make the service. This was my first mammogram that didn't make me wince!..."(March 2024)
"The staff were polite, explained every step of the process and extremely professional. I attended the mobile clinic at the Mountbatten Centre, Portsmouth. This was my first time and pleased to say it was a pleasant, clean environment with a caring team" (March 2024)
"The lady who conducted the mammograms was kind, gentle & advised how and where to stand to try and reduce the pain and uncomfortable feeling of the mammogram. She was great. An absolute brilliant service and CANNOT be bettered in my opinion! Thank you" (March 2024)